Jhb-Pta-Ct-Dbn-Skype/Zoom - The Voice Clinic Level 2 BBBEE - All Content Copyright TVC 2024

National: (011) 880 2334 - Branches Nationwide

Registered eLearning User? Login to our Online eLearning Portal here
Search
0 Cart

Categories

Our Programs

All eLearning Courses

Contact Us

About Us

Endorsements

Previous | Next
Group Telepersonality (Price Per Delegate) - The Voice Clinic™
Group Telepersonality (Price Per Delegate) - The Voice Clinic™
Group Telepersonality Program (Price Per Delegate) - The Voice Clinic™
Sale

Group Telepersonality Program (Price Per Delegate)

Need an Extended Payment Plan? Select PayFlex or alternatively, TymeBank or MobiCred via PayFast on Checkout.

VAT included

R15,524R17,249

Call Centre Customer Service Training!

Do your Contact Centre Operators need to sound Professional?

Enrol Now & Get Your Free Pronunciation ePointers

Duration: 2 Day Course.

Minimum 10, Max 16 Delegates:

Presented by Qualified, Expert, Facilitators.
All our Facilitators have Diplomas, Degrees and Doctorates with up to 30 years experience in Voice, Psychology and Performance.

Course Content:

✔ Answer Calls Promptly
✔ Speak Clearly
✔ Improve Accent & Pronunciation
✔ Handle Irate Callers Efficiently
✔ Provide Customer Service Excellence
✔ Have a Confident Vocal Image
✔ Sound Enthusiastic
✔ Project a Positive Image of the Organisation
✔ Relaxation and De-stressing the voice
✔ Resonance & Vocal Projection
✔ Vocal Pitch and Variety
    Inclusive of: Training Manual, Voice Clinic Pen, Lunch & Refreshments, Powerspeaking Kit & Certificate of Completion.

    The Voice Clinic is a B-BBEE LEVEL 2 Value Added Supplier

    All Content © 2024 The Voice Clinic™

    Customer Reviews

    Based on 10 reviews
    90%
    (9)
    10%
    (1)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    W
    Warthieya Gamba
    Exceptional Program!

    I've learned how consultants experience challenges and coping mechanisms

    T
    Tashreeq Fagodien
    100 stars!

    Professionally, how to speak/handle and deal with clients, no matter the query.

    G
    Gawa Ahjum
    Thank you!

    I have grown in terms of knowledge (skills) and confidence

    P
    Palisa Tlale
    Exceptional Program!

    The program was great in teaching me tools to take with me into the job, breathing, pausing, focus etc.

    Z
    Zizipho Dweba
    Awesome Program

    I have learnt about my flaws in tele-personality and how to fix them

    12

    Face to Face Training

    Online Training

    Flexible Payment Options

    Trusted & Accredited

    Search